Privacy Policy

At Studio Intent, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the European Union General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA).

Who we are

Studio Intent ("we", "us", or "our") is an Australian-based company providing [insert brief description of services/products]. Our commitment is to ensure that personal data is handled in a lawful, fair, and transparent manner.

What Personal Information We Collect

We may collect the following types of personal information:

• Full name
• Contact information (e.g. email address, phone number, address)
• Payment details (e.g. credit card information via secure third-party providers)
• Business details (for B2B services)
• IP addresses and device information (for website analytics)
• Any other personal information you voluntarily provide to us

We do not collect sensitive information unless required by law or with your explicit consent.

How We Collect Your Personal Information

We collect personal information when you:

• Visit our website or social media pages
• Submit an enquiry or contact us
• Purchase products or services
• Subscribe to newsletters or marketing communications
• Provide information via surveys or feedback forms

We may also collect personal data automatically through cookies and similar technologies (see Section 9).

Legal Basis for Processing (GDPR Compliance)

If you are located in the EEA, we rely on the following legal bases to process your personal data:

• Consent – where you have given clear permission for us to process your personal data for a specific purpose.
• Contract – where processing is necessary for the performance of a contract with you.
• Legal obligation – where processing is necessary for compliance with a legal obligation.
• Legitimate interests – where processing is necessary for our legitimate business interests, provided those interests do not override your rights.

Why We Collect and Use Personal Information

We collect and use your information to:

• Provide our products and services
• Communicate with you
• Process transactions and payments
• Improve our services and customer experience
• Market our products and services (with your consent where applicable)
• Comply with legal obligations

Disclosure of Personal Information

We may disclose your personal information to:

• Service providers and contractors (e.g. IT support, payment processors)
• Government or regulatory authorities as required by law
• Third parties with your consent or as otherwise permitted under the Privacy Act or GDPR

We will never sell your personal data.

Overseas Disclosure

Your personal information may be transferred to and stored in countries outside of Australia, including the EU and the United States, where our service providers are located. When we do so, we take reasonable steps to ensure that such data is handled in accordance with this Privacy Policy and applicable laws.

Your Rights Under GDPR

If you are located in the EEA, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Data portability
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at the details below.

Cookies and Analytics

Our website uses cookies to enhance user experience and collect analytical data. You can manage or disable cookies via your browser settings. For more information, please see our Cookie Policy.

Data Security

We take reasonable steps to protect your personal data from misuse, loss, unauthorized access, modification, or disclosure. This includes the use of SSL encryption, secure servers, and access controls.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal or contractual obligations.

Access and Correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe, and in accordance with applicable laws.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact:

Studio Intent
Email: hello@studiointent.com
Website: www.studiointent.com

Complaints

If you wish to make a complaint about how we handle your personal data, you can contact us using the details above. If you are not satisfied with our response, you may also contact:

• Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
• EU Data Protection Authority relevant to your location: https://edpb.europa.eu/about-edpb/board/members_en

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website, and we encourage you to review it periodically.